Raising standards through documentation update

The challenge

NHBC are the UK’s leading provider of warranty and insurance for new homes, consequently they must ensure their 500+ page technical printed document – and their website – remain up to date with the new British Standard updates and technical legislation changes.  

To meet this challenge, on an annual basis we assist their team by managing the project, and updating the printed and digital documentation.

Our approach

For the 2023 edition, we worked closely with NHBC’s in-house marketing team and technical authors to establish a series of changes to information and technical drawings that spanned 10 chapters.   

Alongside content changes, necessary formatting and design changes to the templates are made based on client direction and branding updates. Ensuring we have set templates to efficiently flow the content into.  

Our dedicated project manager implemented a meticulous proofing process, consisting of multiple stages to ensure updates were made correctly by our copywriters, designers and web developers.